Group
Dynamics
Group Dynamics will assist working groups within your organization
to recognize and resolve interpersonal roadblocks that cause decreased
productivity and increased tension in the workplace.  Using
brainstorming techniques and outcome agreement strategies, participants
learn how to quickly cut through non-productive behaviors and work
as a functioning, results-oriented group. Participants will work from
a text, through lectures and small group exercises. They will view
video programs as well as take notes in their work books. They will
also receive visual reminders to take back to the job.
Conflict Management
Conflict Management provides participants with the essential information
and skills needed to help them deal with conflict in their personal
and professional lives. This program helps them to respond to anger
in others, especially when it is directed at them personally. They’ll
understand how to manage anger and learn to recognize and deal with
someone who challenges a fundamental value such as fairness, trust,
or integrity. They’ll also learn what to do when someone sees
the facts differently than they do. Participants will gain a basic
understanding of how to manage conflict in others when they are
in a third-party role. This course is designed for them to actively
participate with their peers throughout the training workshop. They’ll
have fun while they learn!
Influence Skills
Influence Skills is designed to help employees become more effective
at influencing co-workers, customers, and others who are crucial
to the success of any important project. It is especially useful
for employees who need cooperation from other departments but have
no direct supervisory control over key people. The course begins
with the definition of influence and discusses how influence and
persuasion are different skills that can be used effectively to
help build a functioning team. The curriculum uses role-plays, small
group projects, questioning, listening, and recruiting techniques.
Team Dynamics
Team Dynamics provides individuals and teams with the tools and
skills to create and maintain exceptional, high-performance teams.
This program encourages teams to closely examine how they currently
function and to think about ways to continuously improve themselves.
It also encourages team members to utilize a variety of leadership
roles, communication skills, and team-building tools to achieve
optimum performance. Team Dynamics is designed for them to actively
participate with their peers in the workshop and encourages them
to improve their knowledge and skills by integrating their “real
world” work-related situations into the class.
-also see: Speaking
Engagements
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